Serafina Sweater Thread & Supply

Fast Shipping and Professional Packaging

Our long-standing relationships with UPS FedEx DHL and other international carriers gives us the ability to provide various shipping options. Our warehouse staff is highly skilled and will wrap your goods according to our precise and accurate specifications. Your items are carefully inspected and securely secured prior to shipment. We ship to thousands clients every day from all over the world. This shows how we're dedicated to becoming the biggest retailer on the internet. Both Europe as well as the USA have warehouses and distribution centres.

Note: Orders containing multiple items will have a separate processing time for each item.

Prior to shipment, we examine the items ordered thoroughly before sending the items. The majority of orders are shipped within 48 hours. The delivery time varies between 3-7 days.

Returns

Due to the multiple parties involved which include the factory as well as the warehouse, we cannot fully manage stock. The stock levels may fluctuate at any moment. It is possible that inventory could run out once your order has been placed.

Our policy lasts for thirty days. If 30 days have passed without a trace since the purchase however, we're unable to give you a return or exchange.

You are able to return an item if it is unused and in the same condition as when you received it. It must also be in the original package.